GrassHopper — Terms and Conditions

Last updated: March 29, 2026

These Terms and Conditions (“Terms”) govern your purchase, download, installation, and use of the GrassHopper software (“Software”), an AI-powered job application assistant offered by Gabriele Matini (“we”, “us”, “our”). By purchasing, installing, or using the Software, you agree to these Terms. If you do not agree, do not use the Software.

1. The Software runs on your machine

GrassHopper is designed to run locally on your computer (or infrastructure you control). You are responsible for providing a suitable environment, dependencies, API keys or credentials where applicable, and for complying with the terms of any third-party services you connect to the Software.

2. Privacy and your data

We do not use the Software to collect, harvest, or extract the content of your local files, prompts, or outputs for our own purposes. Processing performed by the Software occurs on your system as implemented in the product you receive.

Website, checkout, and support: When you buy the Software, payments may be processed by our merchant of record. That process involves data they require to complete the transaction (such as billing and email) under their privacy policy and terms. If you email us for support, we will use your message only to respond and improve support, unless we say otherwise.

We do not sell your personal information. If we ever add optional telemetry or update checks, we will describe them clearly in these Terms or in-product notices before they apply.

3. License grant

Subject to these Terms and payment of applicable fees, we grant you a personal or internal business, non-exclusive, non-transferable license to install and use the Software for your own purposes, in accordance with any license key or usage limits communicated at purchase. You may not resell, sublicense, or redistribute the Software except where we explicitly allow in writing.

4. Your responsibilities

You are solely responsible for how you use the Software, including:

You will not use the Software for unlawful, harmful, or abusive purposes.

5. Third-party services

GrassHopper is an independent tool and is not affiliated with, endorsed by, or sponsored by any third-party platforms, including LinkedIn, other job boards, or other job-related services. All trademarks are the property of their respective owners.

We are not responsible for the availability, policies, or actions of third-party services, nor for any consequences arising from your use of them.

6. Intellectual property

The Software, its documentation, and branding are protected by intellectual property laws. These Terms do not grant you any rights to our name, logos, or trademarks beyond what is needed to describe your use of the Software.

7. Disclaimer of warranties

The Software is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted or error-free operation or that outputs will meet your requirements.

The Software is intended as a decision-support tool. All decisions and actions you take based on its outputs remain your responsibility.

The Software may use or interact with artificial intelligence systems. Outputs generated by such systems may be inaccurate, incomplete, or misleading. You are responsible for reviewing and validating any outputs before relying on them.

We do not guarantee any specific outcomes, including job offers, interview success, or improved application results.

We do not guarantee ongoing availability of updates, features, or support unless explicitly stated at the time of purchase.

8. Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill. Our total liability for any claim arising from these Terms or the Software will not exceed the amount you paid us for the Software in the twelve (12) months before the claim. Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the maximum allowed by law.

9. Refunds

Refunds are handled in accordance with applicable consumer protection laws and the policies of the merchant of record (including Paddle, where applicable). Where permitted by law, refunds may be limited after the Software has been accessed, downloaded, or used. If you believe you are entitled to a refund, contact us at the email below with your order details; we will work with you and, where applicable, the payment provider in good faith.

10. Updates and changes

The Software may evolve over time and features may be modified, added, or removed as part of ongoing development.

We may release updates to the Software or these Terms. Material changes to the Terms will be indicated by updating the “Last updated” date. Continued use after changes constitutes acceptance unless applicable law requires otherwise.

11. Termination

We may suspend or terminate your license if you materially breach these Terms. We reserve the right to revoke access to updates or support in case of breach. Upon termination, you must stop using the Software and destroy copies in your possession except as required by law.

12. Governing law

These Terms are governed by the laws of Italy. Any disputes shall be subject to the jurisdiction of the courts of Italy, without prejudice to any mandatory consumer protection rights under the laws of your country of residence.

13. Contact

Questions about these Terms: gabriele.matini@gmail.com

These Terms are provided for convenience and reflect our current product design. They are not legal advice; have qualified counsel review them for your jurisdiction and sales channels.